Fraser Hickox

Fraser Hickox

General Manager, The Conceptual Group

Fraser Hickox has a Bachelor of Science, Bachelor of Electrical Engineering, Master of Science and a Ph.D in Radio Physics, so is well placed as an industry leader in technology and innovation.

Fraser entered the hospitality industry in 1985, when he established the Peninsula Hotel Group Research and Technology Centre, dedicated to developing technologies appropriate for the Peninsula Hotel Group worldwide, under the direction of the Chairman Sir Michael Kadoorie. The first hotel was the 730-room Kowloon property, which was considered at the time to be the most technologically advanced hotel. He then went on to innovate and install technology in all the Peninsula Hotels globally.

Fraser is now the General Manager of the Conceptual Group and has worked on technology projects with many other hotel groups and is currently working with Gallery M Hotel Wanchai, Korea Telecom Hotel complex, Millennium Silicon Valley Hotel and Serviced Apartments, Millennium Taipei, a control system for MAF’s owner’s private ship, the Tokyo Fish Market redevelopment and Tara Hotel London.

Fraser has also been involved with product development in the technology arena, including a deck chair steward signaling device for resorts, a luggage bench with a built-in scale, a pod chair for next-gen hotels and the development of LED light sources for hospitality.

Fraser has been recognised with the following awards: University Medal, Personalite de l’Annee – Internationale Hotellerie and has been inducted into the Hospitality Hall of Fame HFTP 2008.